Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a full-time Health Information Assistant. The Health Information Assistant works with the Health Information Manager in the management of all clinical records and all archived organizational records in compliance with State and Federal regulations and laws AND promotes and supports quality assurance, quality improvement, compliance, and risk management initiatives across the Agency.

Responsibilities

Assists with monitoring, planning for and addressing long-term space needs and retrieval efficiencies. Riverbend’s clinical records and organizational archives.
Assists with ongoing management of the Agency’s electronic and paper records.
Assists with responding to all internal and external requests for information on clients and/or for archived organizational records.
Assists with communicating with program staff when clinical information for active clients is requested from external sources and assists in responding to those requests per program input.
Assists with communicating with program staff when clinical information is received from external sources and added to Riverbend's electronic record (OnPhase).
Participates as a member of the Quality Assurance Team and carries out other assigned QA projects aimed at process improvement and enhanced efficiencies.

Education And/or Experience Requirements

H.S. Diploma or equivalent required.
Two years’ experience in diverse office work is required.
Medical records experience preferred.

About Riverbend

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction recovery; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.

About Working At Riverbend

This is a full-time position with a competitive pay rate and an outstanding benefit package including: medical, dental, vision, life and disability insurance, 403(b) with company match, flexible spending accounts, tuition reimbursement, professional development opportunities, and generous paid leave — plus 8 holidays per year.

You’ll be joining a team of focused, hard-working, creative people who are passionate about the role they play in serving the mental health needs of the greater Concord community. Riverbend is an equal-opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest healthcare networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.

Riverbend Community Mental Health, Inc.

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