Join Our Team at Viant Medical – Laconia, NH

Quality Assurance – Quality Systems Administrator

Position Type: Full-time | On-site | First Shift

Why Viant Medical?

Comprehensive Benefits

Medical, dental, and vision benefits effective on your first day of employment
Generous Paid Time Off (PTO) and 10 paid holidays annually
3 weeks plus 2 days of PTO
Company-paid life insurance
Shared Rewards Bonus Program: Quarterly incentive program valued up to $3,000 annually, prorated based on your start date.
401(k) with company match

Well-Being Programs

Low-cost nutrition and mental health visits
Up to $150 off your gym membership annually
Discounted pet insurance for your furry friends
Access to financial planning sessions
Employee discount program with savings on electronics, home goods, and more
Discounted family caregiving support

Career Growth Opportunities

Tuition reimbursement
On-site training programs
Defined career path for advancement
New hire onboarding training

Main Purpose Of Job

The primary purpose of this position is to support several key processes within the Quality Management System (QMS)to assure compliance to applicable standards. The Quality Systems Administrator will provide a significant portion of the data needed to maintain the QMS and also contribute to facility business performance metrics. The associate will be responsible for representing the company in a professional and exemplary manner. The Role will also support QMS updates and Continuous Improvement initiatives.

Main Job Responsibilities

Adheres to Viant’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
Document Control:
- Develops and implements controls for the Viant Quality Management System (QMS) and product documentation.
- Maintains quality records, administers and records change history, and implements approved QMS changes.
- Updates Component and Device Master Files.
Corrective and Preventive Action (CAPA):
- Documents and updates CAPA information related to QMS Issues.
- Initiates, tracks status, and completes (As required) CAPAs in the current company-wide system to effect change and drive Continuous Improvement.
Complaints (Customer Direct and Field Related):
- Documents and updates complaint files (DHR review and Product Evaluations) related to field complaints.
- Initiates, tracks, and reports on Complaint status in the current company-wide system to effect change and drive Continuous Improvement.
Compliance:
- Administers correspondence related to registrations, certifications, and required files and listings related to Viant quality systems, product status, and procedures.
- Assists with customer inquiries related to quality agreements and the QMS. Notifies customers of updates to quality system status (new site, new certificates, etc.).
- Monitors our External Standards Revision with i2i Global.
Business Metrics:
- Generates periodic reports on quality system metrics including specific facility metrics and corporate summaries of common facility performance metrics.
Training:
- Maintains and updates Training Database for Orientation (New Hires) and Overall Training.
- Own Matrix Management to reflect status for associates Training within Value Streams and Work Cells.
Serves as support resource for Technical Functions (Engineering and Quality)
Performs other duties as required

Viant is a global medical device design and manufacturing services provider that partners and innovates with customers to provide the highest quality, life enhancing medical devices. We do this through our depth and breadth of capabilities, end-to-end integration, technical expertise, and relentless focus on our customers and on operational excellence. With nearly 6,000 associates across 24 locations worldwide, we offer a unique combination of small-company service and attention with big-company resources. For more information, visit viantmedical.com or follow us on LinkedIn.

Viant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Viant complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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Quality Assurance - Quality Systems Administrator