About us

We are a small and rapidly growing cleaning company!

Location: Remote
Employment Type: Part-Time
Reports to: Owner/CEO

Job Overview:

We are seeking a detail-oriented and proactive office Assistant to join our growing cleaning company. The ideal candidate will provide administrative support to the Owner/CEO, manage business operations, and assist with personal tasks, including appointment setting, scheduling, and making phone calls. This role requires excellent organizational and communication skills, a high level of professionalism, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

Administrative Support:
Manage, organize and respond to emails, messages, and other forms of communication.
Prepare reports, presentations, and other documents as needed.
Business Operations:
Assist in managing daily operations of the cleaning company, including scheduling cleaning appointments, coordinating with cleaning staff, and ensuring client satisfaction.
Maintain client databases, update records, and ensure accurate documentation.
Assist with the onboarding process of new clients and cleaning staff.
Provide customer service support by handling inquiries, complaints, and feedback.
Communication:
Act as the primary point of contact for the Owner/CEO, relaying messages and ensuring timely responses.
Coordinate with internal and external stakeholders, including clients, staff, vendors, and service providers.
Task Management:
Prioritize tasks and manage time effectively to ensure deadlines are met.
Identify and suggest improvements to streamline processes and increase efficiency.

Qualifications:

Proven experience as a Virtual Assistant or in a similar administrative role.
Excellent communication skills, both written and verbal.
Strong organizational and time-management skills.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proficiency in using scheduling software, MS Office, Google Workspace, and other productivity tools.
Discretion and confidentiality in handling sensitive information.
Problem-solving abilities and a proactive approach to work.
High level of professionalism and attention to detail.

Preferred Qualifications:

Experience in the cleaning industry or a related field.
Familiarity with CRM systems and project management tools.
Basic accounting or bookkeeping skills.

Working Hours:

Flexible hours with the ability to accommodate the Owner/CEO’s schedule.
Availability to respond to urgent requests as needed.

Compensation:

Competitive salary based on experience and qualifications.
Regular bonuses
Opportunities for professional development and growth.

To Apply: Interested candidates should submit their resume, cover letter, and references to heather@ahacleaning.com Please include "Office Assistant Application" in the subject line.

Job Type: Part-time

Pay: $200.00 - $250.00 per week

Expected hours: No more than 20 per week

Benefits:

Flexible schedule
Professional development assistance
Referral program

Schedule:

8 hour shift
Choose your own hours
Monday to Friday
No nights
No weekends

Work Location: Remote

Ainslie Home Aesthetic (AHA Cleaning Service)

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