Start Date: 5/6/2024

End Date: 5/2/2025

Number of Positions: 4 positions: AUCFTI opens at 10am till 8pm, Monday through Thursday.

Hours per Week: 10 hours

Weekends Required: No

Evenings Required: Yes

Supervisor: Jinsook Song, PhD, LMFT/AP

Alternate Supervisor: Marion Pound, MA

This position allows for remote work Yes/No: No

Percentage of time that could be remote (0-100%):

Method to assess remote work

Job Description

The Antioch University Couple and Family Therapy Institute (AUCFTI) is looking for a work-study students to work in the front office. The shifts are:

Monday: 10am -3pm, 3pm-8pm

Tuesday: 10am-3pm, 3pm-8pm

Wednesday: 10am -3pm, 3pm-8pm

Thursday: 10am-3pm, 3pm-8pm

Responsibilities

Monitoring the clinic voicemail and email
Answer the phone from potential clients and gather initial contact information
Answering or referring inquiries to the appropriate staff
Scheduling therapy appointments
Maintaining client accounts by obtaining, recording and updating personal and financial information
Protecting client rights by maintaining the confidentiality of personal and financial information
Assisting student therapists with clinic procedures
Updating community resources for client's needs
Other projects as assigned by the clinic director and administrator

Qualifications

Prior administrative and customer service experience preferred
Familiarity with MS office, Google drive features,
Positive attitude
Well-developed organizational skills
Prior experience in human services and psychology is a plus
Strong self-directed work ethic
Ability to maintain confidentiality and communicate effectively with faculty and students

How to Apply: Students may send their resume to Dr. Jinsook Song, director of AUCFTI

Email: jsong@antioch.edu

Position Type: Work Study

Department: AP

Antioch University

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