Job Advertisement
The Digital Communications Specialist is a non-union position. Salary range is $46839.30- $56933.57 a year. The City offers a generous compensation and benefits package that includes retirement paid time off including vacation holidays medical & dental insurance flexible spending account professional development career growth longevity incentives and more! Please visit Work with us | City of Portsmouth for more information. The Digital Communications Specialist is a highly collaborative results-oriented subject matter expert who coordinates internal and external communications for the City of Portsmouth including both routine and emergency content. This position supports all communication efforts for the City and its myriad departments boards and commissions by identifying best practices to be used across the organization working with both internal and external liaisons planning and implementing communication projects and programs designed to create and maintain a favorable image for the City with an emphasis on two-way communication promoting the City brand and building awareness of services offered by the City of Portsmouth brand for residents businesses and visitors alike. This position will deliver and communicate complex digital communications strategies concepts and outcomes.
Essential Duties And Responsibilities
The essential functions or duties listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar; related; or a logical assignment to; or extension of; the position.
- Research and develop content for the City of Portsmouth's media platforms.
- Work with departmental content providers to coordinate website content; ensuring accessibility; accuracy; relevancy and consistency.
- Research opportunities to streamline and enhance web presence and digital services to citizens.
- Research and present recommendations for new communication methods and opportunities; including social media; apps and software; understanding key performance indicators and defining them specifically for social media.
- Coordinate content across all media platforms to ensure a consistent message to the various constituencies that corresponds with the brand and mission of the City.
- Track; analyze and provide regular reports on the effectiveness of digital campaigns; utilizing best practices to further boost performance against stated goals by department as well as City-wide.
- Assist the Public Information Officer in developing and implementing content for media outreach.
- Create an internal style handbook for all staff engaged in communication and engaging audiences to offer best practices and consistency for the organization; to include print; email; web; video and social media.
- Monitor E-line content and help develop a variety of methods to communicate with employees.
- Participate in the research and development for video concepts; new trends; and ways to present information.
- Develop and produce live audio and video content.
- Research opportunities to improve employee communication and engagement efforts.
- Assist with public messaging; including speeches; talking points and editing for City leadership.
- Assist with photo and video shoots and requests as needed; including City events; facilities; staff and elected officials and as necessary.
- Create; maintain and archive the photo catalog of the City.
- Perform other duties as assigned by the supervisor.
Minimum Required Qualifications
Bachelor's Degree from an accredited college or university in communications; public relations or a related field. Two years' experience in communications or any equivalent combination of training and experience which provides the required knowledge; skills; abilities and competencies. Proven experience with media platforms including Sprout Social; as well as experience using Google Analytics; CMS System (Drupal/WordPress); Mail Chimp and more preferred. A portfolio of work available for review will be requested.
Full Job Description
Digital Communications Specialist 2023.pdf
Disclaimer
The essential functions and duties described herein are normal for this position. They are intended as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar related or a logical assignment to or extension of the position. Other duties may be required and assigned by the supervisor. The City of Portsmouth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. The City is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodations contact our Human Resources Director by phone 603-610-4478.
Application Special Instructions
Finalist must complete pre-employment screening drug testing & background check.
