Do you have a passion for data, reporting, and turning insights into impactful business solutions? If you're a detail-driven professional who thrives in an agile environment,
FedPoint wants YOU to join our Business Solutions & Support team as a
Business Systems Analyst!
As our
Business Systems Analyst, you’ll primarily focus on data accuracy, reporting, and analysis to support key business decisions. You’ll be the expert in generating reports, maintaining data health, and ensuring our systems are optimized for delivering high-quality data insights.
Your Key Responsibilities
Data Health & Analysis
- Ensure backend systems and databases are capturing and calculating the necessary data correctly.
- Collaborate with the team to ensure the right data elements are available for reporting and analysis.
- Assist with identifying opportunities to improve data processes and streamline reporting methods.
Data & Reporting Focus
- Create regular and ad-hoc reports to support business needs and external reporting requirements.
- Measure KPIs and metrics performance, providing actionable insights through data visualizations or raw data as requested.
- Review and verify data accuracy, ensuring every report meets the highest standards.
Requirements Gathering With a Data Lens
- Collect business requirements focused on data and reporting needs.
- Work closely with stakeholders to ensure data requirements are clear and actionable for technical teams.
- Translate business needs into technical specifications, ensuring accurate data capture and reporting.
Testing & Quality Assurance
- Test data-related builds, ensuring the outputs meet the reporting and data quality standards.
- Log defects and collaborate with the team to resolve data issues, ensuring the system delivers the right data outputs.
What You’ll Bring
- A high school diploma or GED is required; additional certifications or coursework in business or systems analysis is a plus.
- At least 3 years of experience in business analysis or a related analytical role.
- Minimum of 3 years of experience in gathering and writing business requirements, or equivalent experience.
- 2+ years of experience in developing and running complex queries for data extraction, reporting, and analysis.
- Experience in mentoring and coaching peers and providing training support.
- Skilled in facilitating meetings, leading problem-solving sessions, and building group consensus.
- Solid experience in business reporting, especially with Key Performance Indicators (KPIs) and metrics.
- Proven ability to capture and communicate end-to-end technical solutions.
- Experience in insurance or benefits administration operations is highly desirable.
Location: Portsmouth, NH - Hybrid Role
Schedule: Enjoy the perfect balance of in-office collaboration and remote work with a Hybrid schedule, plus the option to work from home a few days a week!
Compensation: The typical starting salary would be between $77,793 and $91,521/year, based on qualifications and experience as it relates to our requirements. This position is eligible for an annual discretionary employee bonus plan based on company metric performance as well as a full suite of benefits, listed below.
About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit fedpointusa.com.
Why Join Us?
At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.
In addition to working for a company with great people and an excellent reputation,
what’s in it for you?
- Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
- Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
- Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
- Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
- 6 weeks fully-paid parental leave
- Tuition reimbursement program to support career goals.
- Corporate giving and matching gifts program.
- Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
- A wide variety of personal, professional, and career development programs.
- Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.
All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.
FedPoint is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan, policy statement or have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603)433-4500. Equal Employment Opportunity Posters
