Department: Engineering
Reports To: Technical Communications Manager
FLSA Status: Exempt
Location: Hudson, NH
The Company
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With nine locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued.
Invio Automation’s Solutions division specializes in single station robotic cells, multi-station fabrication & assembly lines, bonding & welding technologies, vision systems, and packaging process. Application capabilities within our Solutions division include thermal bonding, web handling, force plotting, heat staking, high viscosity pumps, precision dispensing, impulse bag sealing, and needle bending. Invio Automation’s Technologies division includes highly differentiated Autonomous Mobile Robots (AMRs) for heavyweight applications, turnkey assembly lines, welding automation, and custom lift-assist & secure tools for safety critical applications.
Description
The Senior Technical Writer works closely with project managers, mechanical engineers, controls engineers, and other SMEs to provide thorough technical communications on automation manufacturing hardware. In addition, to complete their understanding of machine operation and construction, the writer will take the initiative to research existing project documentation, including design specifications, parts lists, and CAD models.
Essential Duties And Responsibilities
- Planning and writing system manuals, setup guides, and detailed functional specifications.
- Coordinating with project managers and SMEs to collect project information and adhere to the project schedule.
- Scheduling and hosting document review meetings in-person or remote.
- Identifying and addressing content gaps.
- Participating in building a strong culture of communication.
- Participating in continuously improving established documentation processes.
- Proofreading and editing content created by other staff.
- Capturing system walkthrough videos.
- Editing images.
- Contributing to the company wiki.
Qualifications:
- 6+ years of creating documents of varying scope, type, and complexity.
- A shareable portfolio of writing examples showcasing step-by-step procedures.
- Exceptional attention to detail.
- Comprehensive understanding of concise writing, minimalism, information mapping, and structured authoring.
- Experience documenting hardware, preferably integrated systems or complex machines.
- A basic understanding of automation, manufacturing processes, electromechanical principles, and mechanical design practices.
- Excellent oral and written communication, research, problem-solving, and interpersonal skills.
- Excellent time and project management skills to manage multiple concurrent projects at differing levels of development.
- Experience adhering to a style manual and working with templates.
- Experience operating in a fast-paced, changeable, deadline-driven environment.
- Experience with Microsoft 365 suite, Adobe suite, Madcap Flare, and camera equipment.
Other Skills and Abilities:
- Familiarity with SolidWorks (or similar tool).
- Image capture and editing skills.
- An understanding of markup languages, HTML and CSS.
- Experience with single source publishing.
- An understanding of (preferably a background with) FDA validation practices (GAMP, PFMEA, traceability).
EDUCATION
Prefer a degree in a communications-related discipline.
INVIO AUTOMATION’S CORE VALUES
- We take pride in the reliability of our team and the difficult problems we solve for customers.
- We deliver real customer value that positively impacts the lives of those around us.
- We are dependable. Relationships and trust matter.
- Our ingenuity and desire to improve lives will complement our suite of solutions.
- We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
- We believe exceptional service is better demonstrated than said.
